Responsible Gambling at N1 Casino
Last updated: 9 November 2026
For most people, playing at an online casino is simply a form of entertainment. Still, a small share of players find it hard to stay in control once they start gambling. Before you place your first bet, keep in mind that gambling should never be treated as a way to earn money or to pay off debts. A good habit is to keep an eye on how much time and money you spend at the casino each day.
Every player at n1casino.boo can also ask for a loss limit. It sits alongside the other available limits: Deposit, Wager, Cooling-Off and Self-Exclusion. A loss limit is calculated from the money you deposit, not from any winnings that deposit produces. For example, say you deposit NZ$50 with a NZ$10 loss limit and then win NZ$1,000. You can still lose more than NZ$10 of that NZ$1,000 balance, because the limit only covers your original deposit and not your winnings.
Support for Problem Gambling
If you notice that you're spending more than you can comfortably afford, or that gambling is starting to get in the way of everyday life, we strongly recommend taking action. Useful steps include setting Personal Limits on your play, choosing Self-Exclusion, and reaching out to trusted independent organisations for help and advice.
Personal Limits
You can change your limits whenever you like. Lowering a limit takes effect straight away. Raising a limit needs confirmation by email and can only happen once your current limit of the same type has run out. This delay is there to stop decisions made in the heat of the moment. If you have questions about how Personal Limits work, our support team is happy to help.
- Deposit Limit caps the amount you can deposit per day, week or month.
- Loss Limit caps how much you can lose at the casino per day, week or month.
- Wager Limit caps the total amount you can stake per day, week or month.
- Cooling-Off Limit can be set for 1 week, 1 month, 3 months or 6 months. While it's active, you can't make deposits and you won't receive any promotional offers, but you can still withdraw your remaining balance. The cooling-off period starts as soon as you set it, and your account reopens automatically when it ends.
- Self-Exclusion Limit can be set for 6 months, 9 months or 1 year. Your account is closed straight away and you won't receive any promotional offers for the whole period. You won't be able to deposit or withdraw while the limit is in place.
| Limit | Available periods | Deposits | Withdrawals |
|---|---|---|---|
| Deposit | Day / week / month | Up to the set amount | Allowed |
| Loss | Day / week / month | Allowed | Allowed |
| Wager | Day / week / month | Allowed | Allowed |
| Cooling-Off | 1 week, 1, 3 or 6 months | Blocked | Allowed |
| Self-Exclusion | 6 months, 9 months or 1 year | Blocked | Blocked |
To set any of these limits, contact us through LiveChat or email [email protected].
Limits for Sportsbook Betting
Loss and wager limits don't currently apply to Sportsbook bets. A cooling-off limit also won't stop you from placing a Sportsbook bet if you have money in your balance. The following limits do apply:
- Deposit Limit caps your deposits per day, week or month.
- Cooling-Off Limit lets you take a break for a set length of time. While it's active, you can't deposit and you won't receive promotional offers, but you can still withdraw your remaining funds. It starts straight away, and your account reopens automatically when it ends.
- Self-Exclusion Limit lets you step away for a set length of time. Your Player Account is closed straight away and you won't receive any promotions during that time. Deposits and withdrawals are unavailable while the limit is active, and your account reopens automatically when it ends.
Self-Exclusion on Request
You can also email our Support Team at [email protected] and tell us you want to stop gambling on the site for a period of time. We'll do everything needed to lock your account and make sure you don't receive any marketing material from us.
If you self-exclude indefinitely, any money left in your balance will be paid out in line with the casino's limits. If you self-exclude for a fixed period, your remaining balance will be paid out in line with the casino's limits once that period has ended.
Where to Find Outside Help
The following organisations offer confidential advice and support:
- Gambling Helpline Aotearoa (0800 654 655)
- Gamblers Anonymous
- GamCare
- Gambling Therapy
Protecting Minors
N1 Casino only accepts players aged 18 or over and uses every available tool to stop minors from signing up and playing. We may ask for proof of identity at any time, and anyone found to be under the legal age will be refused access to the site. We know that because the internet is so easy to get onto, young people may still try to register at online casinos. That's why we strongly encourage parents and caregivers to help keep children away from gambling sites. Parental control software can block access to these sites, and the websites below have more information.